How to Update Emirates ID in du? DU Emirates ID Update Online If you have recently renewed your Emirates ID, most probably you have received an SMS from Du to update your mobile registration with the Emirates ID.

As per TDRA, the telecommunications and digital government sectors in the UAE have made it mandatory to update the Emirates ID, failing which can result in suspension of services and disconnection.

du Emirates ID update

To update your Emirates ID you’ll need the du app and UAE Pass app

How to DU Emirates ID Update Online?

The best and easiest way to update your Emirates ID is via UAE Pass.

Login into the du app

Step 1:

Login du App, du Emirates ID Update

Initiate du Emirates ID update by Clicking on the central menu

Step 2:

du Emirates ID update

Select ‘Update ID

Select authentication mode

Step 3:

Login with UAE Pass

Click on ‘Login with UAE Pass‘.

Step 4


Allow access to your UAE Pass by clicking the ‘confirm‘ button.

Selection of numbers

Step 5

Select the numbers

Select the numbers and ‘continue‘ (Up to 5 du and virgin numbers can be registered under the same Emirates ID).

SMS confirmation

Step 6

SMS confirmation

Need to confirm the phone number on which you want to receive the SMS and click ‘Continue with UAE Pass’.

Document sharing consent

Step 7

Document sharing consent

Ensure your updated ID is on the UAE Pass and then consent to share the information with du. Click ‘Allow Document Sharing‘.

Request initiated

You will receive a confirmation once your du Emirates ID update is successful in du records.

So simple, DONE with du Emirates ID update

Check your ID update status

Required 6-digit Reference no. which was sent to you via SMS & email from du

Alternatively, You can also update your Emirates ID at du Store / Kiosks.   Find a du store

Why should you update your Emirates ID?

To follow UAE’s regulations, to continue enjoying services without interruptions, to keep your privacy protected, and to avoid fraud

How to Update Emirates ID in du

To update your Emirates ID you’ll need du app and UAE Pass app

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